Property management, reimagined
Property management, reimagined.
Maddi combines instant AI property management with highly experienced licensed property managers, giving you faster communication, more thorough management and lower fees.
4%+ GST
Transparent pricing. No hidden surprises.
Property management has changed. Traditional agencies are built around people, office hours and workloads. Maddi is built around your property.
Maddi Managed vs a traditional property manager
The same expert standard on every property, for a lower, transparent fee.
| Feature | Traditional Property Manager | Maddi Managed |
|---|---|---|
| Management fee | Typically 5–8% + additional fees. | 4% + GST |
| Communication quality | Communication quality depends on the experience, workload and attention to detail of your assigned property manager. | Every response is instant, detailed, accurate and consistent. Maddi applies the same high standard every time, with rare and complex matters seamlessly escalated to one of our highly experienced licensed property managers. |
| Rent collection | Rent passes through the agency's trust accounting process before being paid to you. | Maddi's payments platform automates rent collection, distribution, payment tracking and proactive arrears management. |
| Bills & expenses | Managed by your property manager. Processing times vary depending on workload. | Maddi manages invoice approvals, payments and tracking through our payments platform. |
| Financial visibility | Financial information is typically provided through periodic statements and reports. | Live dashboard showing rental income, expenses, investment performance and end-of-financial-year reporting. |
| Routine inspections | Scheduled by your property manager. Inspection quality and reporting varies between agencies and inspectors. | Maddi schedules every inspection. Our inspection team completes detailed inspections for $99 per inspection, with reporting and follow-up. |
| Repairs | Repairs are coordinated by your property manager using their preferred trades and processes. | Choose how you want to manage repairs. Organise them yourself or use your own trades at no additional cost, or have Maddi source and coordinate the entire job through our platform for 10% of the job value (capped at $50 per job). |
| Compliance | Your property manager coordinates mandatory compliance services such as smoke alarm checks and gas & electrical safety checks. Standard service fees apply. | Maddi proactively monitors every compliance requirement, schedules upcoming inspections, coordinates qualified contractors and maintains a complete compliance history. Smoke alarm compliance: $99. Gas & electrical compliance: $600. |
| Leasing | Typically 1–2 weeks' rent for a full leasing service. | 1 week's rent. Includes advertising on the major rental portals, enquiry management, application processing, lease preparation and tenant handover. |
| Tribunals | Preparation is typically completed by your property manager, with the quality of documentation depending on their experience, workload and record keeping. Representation is generally charged separately, often around $200–$400+ per hour, depending on the agency. | Maddi prepares comprehensive evidence packs with complete communication histories, payment records, inspection reports, maintenance history and supporting documentation. Every interaction is captured, creating a thorough and organised case. When representation is required, one of our highly experienced licensed property managers appears on your behalf for $250/hour. |
| Property access | Agency retains keys. | Property keys can be retained by Maddi, or an optional lockbox can be installed for secure and convenient property access. Lockbox installation: $250. |
| Consistency | Service depends on your assigned property manager. Staff changes, leave and workload can affect your experience. | Every property benefits from the same expert knowledge, consistent processes and meticulous attention to detail, with highly experienced licensed property managers available whenever expert human judgement is required. |
Management fee
- Traditional Property Manager
- Typically 5–8% + additional fees.
- Maddi Managed
- 4% + GST
Communication quality
- Traditional Property Manager
- Communication quality depends on the experience, workload and attention to detail of your assigned property manager.
- Maddi Managed
- Every response is instant, detailed, accurate and consistent. Maddi applies the same high standard every time, with rare and complex matters seamlessly escalated to one of our highly experienced licensed property managers.
Rent collection
- Traditional Property Manager
- Rent passes through the agency's trust accounting process before being paid to you.
- Maddi Managed
- Maddi's payments platform automates rent collection, distribution, payment tracking and proactive arrears management.
Bills & expenses
- Traditional Property Manager
- Managed by your property manager. Processing times vary depending on workload.
- Maddi Managed
- Maddi manages invoice approvals, payments and tracking through our payments platform.
Financial visibility
- Traditional Property Manager
- Financial information is typically provided through periodic statements and reports.
- Maddi Managed
- Live dashboard showing rental income, expenses, investment performance and end-of-financial-year reporting.
Routine inspections
- Traditional Property Manager
- Scheduled by your property manager. Inspection quality and reporting varies between agencies and inspectors.
- Maddi Managed
- Maddi schedules every inspection. Our inspection team completes detailed inspections for $99 per inspection, with reporting and follow-up.
Repairs
- Traditional Property Manager
- Repairs are coordinated by your property manager using their preferred trades and processes.
- Maddi Managed
- Choose how you want to manage repairs. Organise them yourself or use your own trades at no additional cost, or have Maddi source and coordinate the entire job through our platform for 10% of the job value (capped at $50 per job).
Compliance
- Traditional Property Manager
- Your property manager coordinates mandatory compliance services such as smoke alarm checks and gas & electrical safety checks. Standard service fees apply.
- Maddi Managed
- Maddi proactively monitors every compliance requirement, schedules upcoming inspections, coordinates qualified contractors and maintains a complete compliance history. Smoke alarm compliance: $99. Gas & electrical compliance: $600.
Leasing
- Traditional Property Manager
- Typically 1–2 weeks' rent for a full leasing service.
- Maddi Managed
- 1 week's rent. Includes advertising on the major rental portals, enquiry management, application processing, lease preparation and tenant handover.
Tribunals
- Traditional Property Manager
- Preparation is typically completed by your property manager, with the quality of documentation depending on their experience, workload and record keeping. Representation is generally charged separately, often around $200–$400+ per hour, depending on the agency.
- Maddi Managed
- Maddi prepares comprehensive evidence packs with complete communication histories, payment records, inspection reports, maintenance history and supporting documentation. Every interaction is captured, creating a thorough and organised case. When representation is required, one of our highly experienced licensed property managers appears on your behalf for $250/hour.
Property access
- Traditional Property Manager
- Agency retains keys.
- Maddi Managed
- Property keys can be retained by Maddi, or an optional lockbox can be installed for secure and convenient property access. Lockbox installation: $250.
Consistency
- Traditional Property Manager
- Service depends on your assigned property manager. Staff changes, leave and workload can affect your experience.
- Maddi Managed
- Every property benefits from the same expert knowledge, consistent processes and meticulous attention to detail, with highly experienced licensed property managers available whenever expert human judgement is required.
See how much you could save
Enter your weekly rent to compare Maddi against a traditional property manager.
$/ week
Based on 52 weeks per year.
- Traditional (6%)
- $2,028
- Traditional (8%)
- $2,704
- Maddi (4% + GST)
- $1,487
All figures shown per year.
Annual saving vs 6%
$541
every year with Maddi
Annual saving vs 8%
$1,217
every year with Maddi
This comparison covers management fees only. Additional services such as leasing, inspections and tribunal representation are charged separately by most agencies.
Stop waiting on a reply
Traditional agencies reply during office hours, around their workload. Maddi replies instantly, every time. Here's roughly how that adds up over a year.
Traditional average response
~24 hours
Replies during office hours, subject to workload.
Maddi average response
Instant
Every enquiry answered immediately, day or night.
~24 hrsper response
15interactions / year
~360 hrswaiting per year (traditional)
Time spent waiting with Maddi
Instant responses mean effectively no waiting.
0 hrs
That's around 15 days of waiting saved every year.
Illustrative comparison based on a typical traditional response time of ~24 hours across an assumed 15 owner and tenant interactions per year. Actual response times vary by agency, property manager and workload.
Better property management. Lower fees.
Maddi isn't software pretending to be a property manager. Maddi is a better property manager.
Every owner benefits from instant communication, meticulous documentation, proactive follow-up and complete visibility over their investment. When expert human judgement is genuinely required, Maddi seamlessly escalates to one of our highly experienced licensed property managers.